「威昌國際股份有限公司」會員條款

"Call International Co., Ltd." Membership Terms

威昌國際股份有限公司(以下稱本公司)之銷售服務網站「Callshop」，透過「Callshop」網站購得商品或服務，係依據本會員條款提供服務 (以下簡稱「本服務」)。

The sales service website "Callshop" of Call International Co., Ltd. (hereinafter referred to as the company). Purchases of goods or services through the "Callshop" website are provided in accordance with the terms of this membership (hereinafter referred to as "the service").

歡迎您加入成為 「Callshop」網站的會員，下列關於會員權利的部分將進行介紹。

Welcome to 「Callshop」website membership. The following sections will introduce the membership terms & conditions.

I.       會員說明  Member Description

當您完成「Callshop」網站（以下稱「Callshop」）會員註冊後，而且開始使用網站提供給會員的所有服務時，就表示您已經閱讀而且同意接受這個網站使用規定的所有條款內容。

When you complete the registration of the "Callshop" website (hereinafter referred to as "Callshop "), and start using all the services the site offers to members, it means that you have read, agreed and accept all the terms and conditions of this website.

「Callshop」對於服務條款覺得有必要變更時，可以隨時增加、刪除、修改這個服務相關部份或全部的服務條款內容，修改完成後會公佈在網站上，不再另外通知您，建議您要隨時注意是否有變更條款內容。當如果您在條款內容修改或變更後繼續使用「Callshop」服務時，「Callshop」就會認為您已經了解而且同意接受修改或變更後的所有條款內容。

“Callshop " may add, delete or modify some or all of the terms & conditions of this service at any time when it is deemed necessary to change the terms of service. After the modification is completed, it will be posted on the website without further notice. It is recommended that you always pay attention to any changes of terms and conditions. When you continue to use the “Callshop " service after the terms and conditions have been modified or changed, "Callshop" will consider that you understand, agree and accept all the terms of the revised/ changed content.

會員同意下列事項Members agree to the following

1.   依照「Callshop」註冊流程的內容，要提供您最新而且正確的資料，不可以使用其他人證件或名字來註冊申請會員。

1. In accordance with the contents of the "Callshop" registration process, you must provide your latest and correct information. You cannot use other person’s documents or names to register for membership.

2.   在您註冊「Callshop」註冊欄位項目時，我們公司需要您提供必要的個人資料(包含您連絡資訊)給我們，才可以完整使用「Callshop」的服務內容及功能。

2. On registration field of “Callshop” website, our Company needs you to provide necessary personal information (including your contact information) in order for you to have fully access/use of the service and functions provided by "Callshop" website.

3.   如果您提供任何錯誤或不正確或盜用別人的資料、或是沒有按照我們需要提供的資料、還是有欠缺必要的資料、或是重複註冊帳號等等，「Callshop」有權利可以不用通知您，就可以暫停或終止您的帳號，並且拒絕您使用「Callshop」的所有服務。

3. If you provide any errors, incorrect or used of other person’s information, or did not follow the information we provide, or lack of necessary information or repeat of registration account, etc., "Callshop" has the right to suspend or terminate your account without further notice, and deny access to use all services of "Callshop" website.

4.   如果您有違反任何法律、法規或公共秩序善良風俗、侵害其他人的權利或利益、違反適合用的法津或法規要求或違反任何政府機關或法院規定的事，「Callshop」可以不需要任何理由(包含但不限下列的情形)，依情況可以隨時停止、暫停或取消您的「Callshop」帳戶、提供給您的任何服務，或採取任何其他有需要處理的措施，而不需要事先通知您。

4.   If you have violated any laws, regulations or public moral standards, infringe the rights or interests of others, violate applicable law or regulatory requirements or violate any government agency or court regulations, “Callshop” may stop, suspend or cancel your “Callshop” account, and any services provided to you at any time, or take any other need to deal with it, without any reason (including but not limited to the following). The measure does not require prior notice

二、介面會員服務介紹：

II.     Member Service Introduction

1.可選擇語言：在登記註冊成為「Callshop」會員時，先選擇國籍，以方便以後適合自己的語言操作「Callshop」所提供的服務。

Select Language: When registering as a "Callshop" member, select first the nationality so that in the future transactions you can operate the services with your own language,

2.會員註冊：先輸入自己目前正在使用的電話號碼(須為台灣手機門號)，「Callshop」網站將會發送一組認證碼至您的手機，再輸入手機顯示的認證號，登入註冊網頁，自己設定一個帳號、密碼、姓名，帳號及密碼是用來做為登入「Callshop」使用，要保管好帳號跟密碼的安全是會員責任。為了保障您的權益，請於註冊成為會員前，務必詳閱以下約定條款所有內容，您只要在「Callshop」網頁或平台上點選「同意」鍵，或開始使用「Callshop」，代表您已讀過及了解，並同意「Callshop」網頁上所約定內容。

Member Registration: First enter the phone number you are currently using (it must be Taiwan Mobile Phone no.) The “Callshop” website will send an authentication code to your mobile number, and then enter the authentication number displayed on the mobile phone and log in to the registration page. Setting an account, user name, account number and password is used to log in as "Callshop". It is the member's responsibility to keep the account and password secure. In order to protect your rights and interests, please be sure to read all the following terms and conditions before registering as a member. Click the "Agree" button on the webpage or platform, or start using "Callshop" to represent what you have read and understood, and agree to the content on the "Callshop" page.

3. 個人基本資料：查詢及修改個人基本資料

Personal Basic Information: Review and Edit Personal Information

4. 「Callshop」購物流程：選擇要購買商品放入購物車中，確認訂單內容及金額，

選擇商品取貨方式及付款方式，系統將自動提供繳款條碼，完成繳款手續即確認交易成立。

“Callshop" online shopping process: Select the item to be purchased into the shopping cart, confirm the order content and amount. Select the product, pick-up method and payment method, the system will automatiCallshopy provide the payment barcode and the transaction will be confirmed upon completion of the payment.

4-1 7-11、全家、萊爾富代收

   以手機出示條碼，至3大超商(7-11/全家/萊爾富)進行現金繳款。代收款金額單筆上限為新台幣2萬元（含手續費），繳款條碼有效期限請注意系統顯示為主

7-11, Family Mart, Hi-Life Payment Process

    On your mobile phone show the barcode to the cashier to make cash payment at any 3 major convenient stores (7-11/Family Mart/Hi-life). The maximum amount per transaction is NT$20,000 (including service fee). Please note that the validity period of the payment barcode is shown in the system. 

4-2 OK代收

   OK-go機台列印超商條碼至OK超商進行現金繳款，代收款金額單筆上限為

   新台幣2萬元(含手續費），繳款條碼有效期限請注意系統顯示為主。。

Ok Mart Payment Process

Enter the Payment Code at OK-Go Machine to print out the payment slip. Bring the payment slip to cashier for payment. The maximum amount per transaction is only NT20, 000 (including service fee). Please note that the validity period of the payment code is shown in the system.

5.取貨方式：Pick up Method

5-1. 線上取密碼(虛擬卡)-完成繳費後，登入網站輸入會員帳號、密碼，系統簡訊發送認證碼至會員所登錄之手機門號，輸入認證碼即可取得所購買之儲值卡密碼，請依各電信業儲值操作程序完成儲值。

Online Pin Number Generation- After completing the payment, log in to the website with your membership account and password. You will receive SMS confirmation with a link to your registered mobile number. Click the link from message to get you’re your purchased card PIN Number at the Callshop Website. 

選擇購買虛擬商品時，當您「已開啟PIN碼」就視同已收到商品完成交易模式，本網站不負保管之責仼。本產品一旦購買後不得退還，請於確認購買後再繳費。

When you choose to purchase virtual goods/Pin number (Get the Pin number online), once you "open the PIN number", you will be deemed to have received the goods and the transaction is success, and this website is not responsible for custody. Once this product is purchased, it cannot be refunded. Please pay after confirming the purchase.

5-2.送到家服務(實體商品)- 完成繳費後，依會員在「Callshop」網站上所提供地址或上傳地址照片寄送到會員所提供的收貨地址

Delivery service (physical goods/products)-When the payment is completed, the product will be sent to the delivery address provided by the customer on the "Callshop" website.

5-3本商場除電信虛擬卡外，其他商品於訂單付款完成後須3個工作天備貨後送到家需再2~3個工作天抵達。

Except for the virtual load, other merchandise/products in this shop must be prepared within 3 working days after the payment of the order is completed and then delivered to the address within 2 to 3 working days.

6.退換貨方式：Return and Exchange Policy:

6-1依據消費者保護法第十九條規定，本站提供消費者享有7天猶豫期（含國定例假日）之權益。

According to Article 19 of the Consumer Protection Law, this site provides consumers with the right to enjoy the 7-days return & exchange period (including national holidays).

6-2請注意猶豫期不等同於試用期，收到商品時，請先確認商品內容物是否完整，商品數量是否無誤，在還不確定是否要辦理退貨以前，請勿拆封。

Please note that the return & exchange period is not the same to the trial period. When you received the product, please confirm whether the content of the product is complete and the quantity of the product is correct. Please do not open the seal of the products when you are not sure whether you want it or you want to return it.

6-3若您對收到商品有疑慮時，請先將收到的商品(含寄送外包裝)妥善保存，並依下列『退換貨方式』進行退換貨事宜。

If you have any doubts in receiving the goods/products, please keep the received goods/products properly (including the outer delivery packaging), and process the return and exchange according to the following "return and exchange policy".

 6-3-1超過七天的鑑賞期(猶豫期)，無法退換貨。 We do not accept return or exchange of goods/products after the return & exchange period (7days).

 6-3-2收到貨物7天內鑑賞期(猶豫期)如發現有瑕疵等，登入會員，使用LINE、 FB、Whatapp

      聯絡我們，以便我們能及時為您進行處理。

If any defects are found within 7 days after receiving of the goods/products (return & exchange period), log in to your account, contact customer service via LINE, FB, Whatsapp so that we can check it for you in time.

6-3-3退換貨商品，必須為新品未拆封及未拆膜狀態，請提供清楚照片一併附上。並維持其完整性（包含外箱、配件及贈品等）

Returned goods must be new and still sealed, please provide clear photos of the products and send it to customer service before returning it. All goods/ products must be in good condition (including box/cover, accessories, gifts/freebies and etc.)

6-4完成繳費前，請會員一定要確認好自己所購買的商品及金額、付款、物流方式。

Before completing the payment, customer must confirm the goods, amount and logistic method prior to the product they have purchased.

•請注意，所退回的商品內容必須保維持所有商品、贈品、附件、包裝、附隨文件或資料的完整性，並且提供mail，完成線上確認折讓單，否則，本公司有權力拒絕您的退貨退款要求。

• Please note that the returned goods/products should be in good condition and sealed. The gifts/freebies, accessories, packaging , enclosed documents or information must be in good condition too. If there is a physical invoice, it must be returned together with the products, and in accordance with the laws and regulations “return & exchange form” must be signed. Otherwise, the company has the right to reject your request for return & exchange.  

7.個人資料-歷史訂單查詢：可查詢訂單進度與歷史訂單紀錄瀏覽及開立發票號碼查詢。

My Account - Purchase History: You can see here the progress of your order, records and order number.

8. 購物進度詢問：對於已完成繳費，貨物進度有任何疑問，可以直接詢問客服人員

Order status inquiry: If payment has been completed, and you have questions about the status of your order or purchased item/s, you can ask customer service directly

9. 客服留言：回覆您的網站購物進度詢問、「Callshop」網頁或LINE等方式通知。

Chat with Customer Service: “Callshop” website will reply customer’s inquiry thru Fan Page or LINE and other notifications.

10.活動優惠：「Callshop」 不定期會對於不同商品優惠活動，放在「Callshop」網頁上公告，您可以依照商品優惠活期動期間，進行購物優惠。

Event & Promotions: Callshop" online shopping will broadcast and posted different products promotions on the "Callshop" website. You can make purchase discounts during the period of the product offer.

11.「Callshop」因會員服務所提供的所有相關網域名稱、網路位址、功能及其他一切因會員身分所有的權益，全部屬於我們公司或其他合法權利人所有，會員除了於服務期間內，依使用條款的約定為使用之外，請不要將您的帳號與密碼告訴給其他任何人知道、或出借、或轉給他人使用。如果您讓其他人知道您個人的資料、會員密碼或付款資料，並讓其他人有使用的機會時，您必須為您的個人行為負全部責任，我們公司不負任何賠償責任。

All relevant domain names, all rights network address, and all other functions provided by Member and other legal rights are all owned and belong to the company because of their membership status. In addition to the use of the terms and conditions of the members during the service period, please do not disclose, transfer, and lend your account password to others. If you let others know your personal information, member password or payment information, and let others have the opportunity to use, you must take full responsibility for your personal actions, and our company does not assume any liability.

完成註冊並確認會員申請，就可以使用「Callshop」目前提供的外籍勞工網站購物服務，以及未來新增的各項服務項目。

After the completion of your registration and the confirmation of your membership application, you can now access or use “Callshop” shopping website and other new services and items provided in the future.

三、隱私條款： Privacy Policy:

「Callshop」所屬之會員資料，我們絕對尊重，並且依據「Callshop」的「隱私條款」規範保護。我們絕不會把您的個人資料提供給任何與本網站無關的其他人。您可以在「Callshop」的網站上「隱私條款」得到更多資訊內容。

Callshop" membership information is absolutely respected and protected according to the “Callshop Privacy Policy ". We will never disclose your personal information to any third party who is not related to this website. You can click on the "CALLSHOP Privacy Policy" website for more information.

四、帳號、密碼與安全性：Account number, password and security:

為了能使用「Callshop」服務，請您了解註冊義務及同意以下事項：

In order to use “Callshop” Service please read and understand your registration obligations and agree to the following:

1.   在使用會員服務以前，必須經過完整的註冊手續，在註冊過程中必須填入正確的資料。若提供任何錯誤或不實的資料，我們公司有權隨時暫停或終止會員資格，並停止您使用這個服務的全部或一部份。.

Before using the service, you must complete the registration process, and you must fill in the complete and correct information during the registration process. If any error or false information is provided, the company has the right to suspend or terminate membership at any time.

2.   完成註冊的會員，必須使用會員帳號和密碼登入，經過這個使用者帳號和密碼所進行的所有的行為負責，會員如果有任何觸犯法律或惡意傷害行為，我們公司擁有刪除帳號或停止會員使用的權利。

Members who complete the registration must log in by the members user's account and password during the registration process. They must be responsible for all actions taken by this user account and password. If the member has any violation of the law or rendering real harm or malicious harm, our company has the right to delete the account.

3.   對於會員帳號和密碼，必須負妥善保管和保密的義務，如果發現或懷疑這個會員帳號和密碼被其他人冒用或不當使用，會員必須立即與我們公司聯絡，以方便我們公司趕快利用適當的方法處理。會員了解並且同意「Callshop」不必對這種不正當的使用狀況負責賠錢或是要求補償責任                                          

For member’s safety, you must be responsible for keeping confidential with your user name and password. If you find or suspect that this user account and password have been used or improperly used by others, you must immediately contact our company to facilitate appropriate method. Members understand and agree that "Callshop" is not responsible for any damages in claiming compensation for such improper use.

4.會員對於這個保證和聲明，是依照姓名註冊的「Callshop」帳戶的權力和利益的使用人，並且只有以這個名義來使用這個服務，禁止會員用別人的姓名註冊

** Members hereby agree and declare the responsibility of using this service, registered under their names and is prohibited to register using other people’s identity. 

5.每個會員要了解密碼是很重要的，應該要重視保存好密碼，只能使用在註冊及登入 「Callshop」帳戶使用這個服務。每個會員都不可以告訴別人或把密碼提供給任何其他人做收費或者不收費的使用 

Members should know that password is very important. You should pay attention to keeping your password. You can only use this service when you register and log in to your "Callshop" account. Every member should not disclose their personal password to others in any reasons.

五、智慧財產權： Intellectual Property Rights:

這個服務使用的系統程式、「Callshop」上的所有內容資料和網站上面的畫面資料的排列，這個著作權、專利權、商標、營業秘密、其他智慧財產權、專有技術、所有權或其他權利等，都屬於本公司或權利人合法所有。任何人都不可以隨便使用、修改、複製、散布、或用其他任何的方式、因為任何的目的去使用。任何人想使用或者轉換下載前面說明的程式或者是網站上的內容，都要經過本公司或權利人事前書面同意，不然必須負所有的法律責任，本公司可以依照法律規定要求使用的人賠錢或停止使用

All content materials, picture arrangement information materials and website content copyrights, patents, trademarks, trade secrets, other intellectual property, proprietary technology, ownership or other rights, are legally owned by the company. No one can use, modify copy, distribute, or use it in any other way, for any purpose.” Anyone who wants to use or convert the program described above or the content on the website must obtain prior written consent from the company or otherwise, must bear legal liabilities. The company can file legal actions in accordance with the law.

六、服務的暫停或中斷及免責聲明： Suspension or Cancellation of Services and Disclaimers:

1.   在下列情形，我們公司將暫停或中斷這個服務的全部或一部份，而且對會員任何直接或間接的損害，不負任何責任：

Our company will suspend or discontinue all or part of this service in the following circumstances, and shall not be liable for any direct or indirect damages to the member:

(1.1)對「Callshop」相關軟硬體設備進行搬移、更換、升級、保養或維修時

When "Callshop" website is conducting system maintenance, adjusting hardware and software equipment, replacing and upgrading,

(2)會員有任何違反政府法律或此會員同意書條款的情形；

Any violation of Government Law or a Member has violated the Terms of Membership Agreement.

(3)因其他的人之行為，或其他不屬於我們公司的行為，導致這個服務暫停、中斷或無法正常營運；

The service will be suspended, interrupted or unable to operate normally due to other people’s actions that are not part of our company resulting in the suspension, interruption or failure to operate the service

(4)其他不可歸責於我們公司事由所致的服務停止或中斷；

Other causes that are not attributed by our company causing the service to stopped or interrupted.

 (5)不是我們公司所能控制的事情，造成這個服務資訊顯示不正常、或遭防冒、修改、刪除或複製、或導致系統中斷或不能正常運作時；

Something or any matters that our company cannot control, causing the service information to display abnormally, or being counterfeited, modification, deletion or copying, or causing system interruption or failure to function properly;

(6)當因為能力無法抵抗的事情，導致這個服務暫停、中斷，或無法正常使用。為了避免雙方意見不一樣，所以解釋能力無法抵抗的事情是指已經超出雙方能力範圍的事情，包含但不限於，天災、民兵或軍事政權行動、火災、罷工、停工或勞工爭議、傳染病、政府限制、戰爭、恐怖行動、暴動、地震、暴風雨、颱風、水災及電力及電腦資訊及通訊系統故障。

When something happened that is unstoppable or uncontrollable causes the service to be suspended, interrupted, or not working properly. In order to avoid different opinions on both sides, Therefore, things that cannot be explained and unstoppable or uncontrollable by both parties, including but not limited to natural disasters, military regime actions, fires, strikes, work stoppages or labor disputes, infectious diseases, government restriction, wars, terrorist operations, riots, earthquakes, storms, typhoons, floods, and electricity and computer information and communication systems malfunction.

2.我們提供的「Callshop」服務系統或功能平常的維護、改變或變動所發生的服務暫停或中斷，我們將盡可能在狀況發生前，以公告或其他適當的方式告訴會員。

We “Callshop” shopping website provide system maintenance, which will result to service interruption or a change of system service function, but we will have an announcement before doing the maintenance or other appropriate means.

七、會員身份終止與我們通知的義務：Membership Termination and Company’s Notice Obligation:

1.我們保留隨時修改會員服務使用規則的權利，修改後的會員服務使用條款將公佈在『會員條款』上，不另外各別通知您。

We reserve the right to modify the Terms of Service & use of our membership services at any time. Members will not be notified individually instead the revised Terms of Service & Use will be posted on the "Membership Terms.

八、交易取消手續費無法退回 Cancellation of transaction Service Fee is nonrefundable

1.如錯誤是因可歸責於您的原因所產生，例如輸入錯誤的交易金額或輸入錯誤的受款人，您應立即通知我們，我們將協助處理，但您不能這個錯誤向我們提出任何手續費退回或賠償。

If the reasons of error are caused by a member, such as entering the wrong transaction amount or entering the wrong payee, you should notify us immediately and we will assist you. However, you cannot demand from the company for fees, return or compensation for this error.

九、資訊安全 Information Security

1.我們會採取適當措施，確保本服務資訊系統的資訊安全。會員也應確保您的資訊系統的安全並防止別人非法登入、取得、修改、或損害個人資訊。

We will take appropriate measures to ensure the information security of this service system. Members should also ensure the security of your information system and prevent others from illegally logging in, obtaining, modifying, or damaging personal information.

2.如果是因為有其他人破解我們公司資訊系統的保護措施或利用我們公司資訊系統的漏洞相關爭議，我們公司將會提出這個事實不存的證據責任。

If there is third party who hack or use the company’s information system, the company will prove that the occurrence of the problem is not true.

我們公司保留增加內容、刪除或修改這個服務相關部分或全部系統或功能之權利。

Our company reserves the right to add content, delete or amend some or all of the systems or features associated with this service.

服務會員條款有中文譯文，與外文文意不符者，以中文為主。

The Membership Terms and Conditions are originally in Chinese Version. In case of inconsistency with foreign languages, Chinese Version will prevail.